Tab play along issue

[jody_hendrickson]

Hi all-

I was just wondering if anyone else is having trouble with the tab play along? For at least a few weeks now I have been unable to control the playback speed–it may hold at the speed I set for one or two play throughs of a selection, but then keeps reverting to 100% speed, no matter what speed percentage is set. I’ve tried it on a few different songs with the same result (Danse Macabre, Funk Jam, and St. James Infirmary.) Any help is much appreciated. It’s driving me crazy!

Thanks,
Jody

[Andrew]

Hi Jody, what device and browser are you using? Happy to forward this info to Soundslice support to see if they can help troubleshoot.

[jody_hendrickson]

Hi Andrew,

Thanks for responding. I am using a PC running Windows 10 (incompatible for update to 11) so that might be the issue right there, the timing works. I use Chrome and haven’t experimented with any other browser but can try that too.

Thanks for your help,
Best,
Jody

[Andrew]

Can you try a different browser? If it happens there too, can you try on a different device?

This should help us pinpoint if the issue is browser or device related.

[jody_hendrickson]

Yes, I will try that, thanks.

[jody_hendrickson]

Thanks for your help, Andrew, it’s working again. It worked fine in Firefox, so I went back and reloaded Chrome on my PC and it worked after that. I need to make a habit of rebooting and/or clearing the cache more often. I think that must have been all it was.

Thanks again,
Jody

[Andrew]

My pleasure! Glad all is working again 🙂

[Author]

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