Help Us Plan the Next 6 Months of Ukulele Lessons!

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Viewing 15 posts - 46 through 60 (of 90 total)
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  • August 1, 2018 at 9:32 pm #17916
    Andrew
    Keymaster

    I’m not sure, it may not be working for some folks. I have submitted a ticket for the issue, so hopefully it will be fixed by tomorrow. Sorry for the inconvenience.

    August 2, 2018 at 1:32 am #17924
    wabbit
    Participant

    For me, when I go to a song only “My Favorites” is visible but not “Add to my Collection”.

    But if I press My Favorites then back page my browser (Firefox) to get back to the song, Add to my Collection appears. Not only does it appear but it continues to work correctly no matter what tabs or pages I might open or close.

    When I close my browser and start a new browser then I’m back to having just My Favorites again.

    So if this works similarly for others, it might be a temporary solution. And it might provide a clue about how to fix it for the tech guys.

    August 2, 2018 at 8:34 am #17930
    marni11
    Member

    Andrew,
    That’s fine! I’m looking forward to using it in the future!!!

    August 2, 2018 at 12:21 pm #17931
    Andrew
    Keymaster

    wabbit, that’s exactly what was happening. They wrote me back today saying it has been fixed, but I’ll be keeping an eye on it and please let me know if you have any further issues with it.

    August 2, 2018 at 2:06 pm #17943
    marni11
    Member

    Andrew,
    I’m still having to same problem with it. Just letting you know, so you can let them know. 🙂

    August 2, 2018 at 4:50 pm #17944
    Andrew
    Keymaster

    Sorry about that, I let them know the issue still persists.

    August 2, 2018 at 10:41 pm #17954
    wabbit
    Participant

    It’s still the same for me.

    August 3, 2018 at 5:29 am #17955
    rickeymike
    Participant

    Hey Community, just a thought…… I use explorer when I use the Favorites and the Add to Collection. Try that. But, I have to go to Chrome to use the tab play-along because explorer will not isolate bars in the play-a-long.

    Rickey

    August 3, 2018 at 1:05 pm #17963
    Andrew
    Keymaster

    Hi Rickey, I’d encourage you to only use Chrome for the site. Explorer has been replaced by Edge and will no longer be supported by the features that will be continually updated in web browsers.

    The issue affects all browsers. They have not found a solution yet, but hope to have it resolved by Monday. Sorry for the inconvenience!

    August 3, 2018 at 3:58 pm #17965
    rickeymike
    Participant

    Will do. Thanks, Andrew

    August 6, 2018 at 12:00 pm #17972
    Andrew
    Keymaster

    Hi guys, looks like the “My Favorites” bug has been squashed 🙂 Let me know if you experience any more issues.

    August 6, 2018 at 5:54 pm #17982
    marni11
    Member

    Hi! I don’t see any option for anything to do with “My Favorites” now. It looks like it used to look, before “My Favorites” happened. Just letting you know!

    August 6, 2018 at 5:55 pm #17983
    marni11
    Member

    Except I still have the “My Favs” tab.

    August 6, 2018 at 6:12 pm #17984
    Andrew
    Keymaster

    Hi Marni, everything is working on my end. What browser and device are you using? Can you log out and re-log in again and try. If that doesn’t work, can you clear the browser’s “cache”, then try again.

    August 6, 2018 at 8:29 pm #17986
    marni11
    Member

    Hi! I am using Chrome, on our desktop. I tried to log out re-log in already and that didn’t work. I don’t know quite what you mean by “Clear the browser’s cache”? I might have to ask someone in my family how. . . I’m not that good with electronics. 😉

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